PRIVACY & SECURITY
SECURITY
RUSO is committed to keeping your personal information safe. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Verisign, an internationally respected certification body for Internet sites, certifies this encryption technique.
Credit card details are never stored on our system or any system that is connected to the Internet and is not stored on the RUSO server. Information such as your name and address is stored on our server as a convenience to customers and for us to facilitate any customer service enquiries. These details are kept behind a password-protected gateway. To further ensure your privacy, make sure you sign out after shopping at RUSO, especially if you are using a shared computer, for example at work or at a web café.
In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its rules on reporting and procedures.
PRIVACY POLICY
We respect your right to personal privacy and is our priority therefore making it very important to us. All our customer’s personal details are kept strictly confidential any information given to us is used solely to process orders. We will ask you to input during the ordering process personal information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card details or other payment information. We will not, under any circumstances, pass on personal details to third parties without first requesting your consent. When necessary, customer information will, however, be shared with one or more third parties solely for the purpose of credit card authorizations, financing applications and order fulfilment. We respect your privacy and we observe the same policies on your data shared with us either by telephone, instant messaging, e-mail or facsimile. We do not sell or rent your information to third parties. We do not give your personal information to advertisers. We use safe, secure encryption technology to protect your personal information. We adhere to the requirements of the Privacy Act 1988 (Cth), (as amended by the private sector provisions which came into effect on 21st December 2001) (the “Privacy Act”).
COOKIES
To make the most of your shopping experience, We Do makes use of cookies on this Web Site to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping cart at any time. Cookies are small packets of information stored only on your computer. In the case of RUSO, a customer making a purchase will have their name and their email address stored as a cookie. Cookies are domain specific, meaning that they are only shared between a customer and RUSO.
We use remarketing to advertise online. We use first-party cookies (such as the Google Analytics cookie) and third-party cookies to inform, optimize, and serve Google Display Network ads based on your past visits to our website. You can opt out of Google Analytics for Display Advertisers and opt out of customized Google Display Network ads by visiting the Ads Preferences Manager.
INFORMATION COLLECTED
When browsing on the RUSO Web Site, our Internet Service Provider records your visit and logs the following information for statistical purposes to improve this website and its services to you:
- URL you came from
- IP address
- domain types like .com, .gov, .au, .net
- date, time and duration of the visit to the Web Site
- pages accessed and downloaded
- browser type used
LINKS
This Web Site may contain links to other web sites. RUSO is not responsible for the privacy practices of such other sites. We encourage our users to be aware, when they leave our site, to read the privacy statements of each Web Site. This privacy policy applies solely to the RUSO web site.
CONTENT
It is our goal to provide the highest possible level of customer service and an enjoyable, hassle free shopping experience. Although we strive to provide high-quality content on the Website, we do not guarantee or warrant the accuracy, completeness, suitability, availability, or timeliness of anything posted on the Website. Prices and availability of products are subject to change without notice, but in the event thereof any such change will be communicated to customers prior to dispatch of an order. The Website should not be relied upon for personal, medical, legal, or financial information or decisions, and you should consult an appropriate professional for specific advice tailored to your situation.
RUSO PRIVACY COMPLAINT PROCESS
If you are concerned with the way we have handled your personal information, please contact RUSO with your complaint. We will make available to you a privacy complaint form, which you will be required to complete and return to us. This will ensure the prompt investigation of your complaint. If we have not handled your personal information in an appropriate way we will take steps to remedy your concerns promptly.
CONTACT US
We welcome your views about our website and privacy policy. If you would like to contact us with any queries or comments, please use our contact page.